We provide live operator service bringing you the finest in cutting edge technology. From capturing consumer data to marketing and selling your products on-line through the Internet and World Wide Web, TRA Communications focuses on your sales and marketing objectives, responding with innovative programs tailored to your immediate and long term goals. We maximize every investment dollar so you can achieve a strategic competitive advantage . . . the Total Response Advantage.

CRM SERVICES - FULL ACCOUNT MANAGEMENT

HELP DESK

BUY HERE LINKS

CUSTOMER SERVICE

DIRECT WEBSITE TO LIVE OPERATOR FEATURES

TELEMARKETING - INBOUND & OUTBOUND-SHARED/ DEDICATED PROGRAMS

Order Processing
DRTV / Infomercial
Catalog Order Entry
Inquiries / General Information
Lead Generation
Dealer - Locator Applications
Consumer Response / Test Marketing
Fund raising / Political Campaign
Reservations - Seminars, Events, Training, Ticketing, Classes Convention Planning
Membership Applications
Customer Service
Over Flow Services
Upsells
3rd Party Verification

FULFILLMENT:

Literature Requests
Product Orders
Secondary Selling / Sales Enhancements
Package / Duplication
Computerized Tracking

REPORTING SERVICES & DATABASE MANAGEMENT:

Standard & Custom Reports
Fax / Modem / PC Access - 24 Hours Daily
Electronic Data Transference on selected platforms

BI-LINGUAL SERVICES

800 NUMBER SERVICES

BANK CARD PROCESSOR

MERCHANT CREDIT ACCESS

VOICE RESPONSE MARKETING ( INTERACTIVE )

OTHER SERVICES

Project Management	Research and Analysis
Creative Services	Marketing Communications
New Product Research	Programming and Operations
Database and Information Management