Established in 1983, TRA Communications has grown to become a successful
teleservices organization. In 1999, in addition to our own call center, to improve
the quality of our service and maintain growth we established venture partner
relationships with two large call centers - one english and one spanish. This
enables us to do something together that we can't do as well alone. TRA has the
advantages of large call center staffing and cutting edge technology coupled with
the personal involvement and attention that is available in a smaller environment.
Our knowledgeable and professional support staff at each location are unsurpassed at customer service. Each telemarketing
associate is specially selected, highly trained, monitored and is reviewed on his/her ability to provide courteous,
accurate service and support.
As a leader in teleservices, our staff can answer hundreds of calls per hour.
Highly recommended and referred by industry leaders, TRA Communications
offers an outstanding cost effective alternative while providing all program features.
COMPETITIVE PRICING:
TRA ensures you fair and honest business practices. Because your program is a unique product in itself, pricing
is always by quote with specific price structures detailed on your proposal.
All services can be billed on one invoice for your added convenience.
UNIQUE & CUSTOM PROGRAMS:
TRA offers more diversity than others in the industry. . . more services and more programs to give our clients
an added advantage. As a valued client, you will receive a custom tailored program to meet your own requirements.
Custom scripting and custom database management are a few of our many features which will enhance the results of
your program.
FAST & RELIABLE:
After your initial consultation is completed, lead time to implement your program can be in as little as 7 days.
WE KNOW OUR BUSINESS & WE UNDERSTAND YOURS:
We know your customers may only give you one chance. Our professional staff is fully trained with
one thought in mind . . . your customer's satisfaction.
We are there when you can't be . . . 24 hours a day.
Our experience allows us to bring you the services and support you need to advance your business to meet your objectives.
Above all else, TRA Communications walks you through every step, guiding
you with professionals who can coordinate every aspect of your program
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